What items should a reputable client never ask you to do?

Buy items on behalf of the client and get reimbursed later Work for free Provide personal information (e.g bank account, driver’s licence, passport) Click on a link that asks you to enter your login information Pay to submit a job proposal All of the above There are ten questions on the Upwork Preparation Test. It […]

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What are the key elements to include in your profile? Fun fact: 1/3 of jobs on Upwork are posted as ‘’Invite-only’’. Therefore, a good profile is critical in attracting invites from clients.

A specific overview that includes your skills and type of work you can accomplish for clients A professional profile photo where you wear business casual attire, with a friendly expression, and a plain background An accurate title that reflects your job experience and the work that you are looking for Evidence of past success in […]

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As a freelancer, what do you need to qualify for Upwork’s payment protection for hourly jobs?

An hourly contract Client with a verified billing method An account in good standing To log your hours with the Upwork desktop app To annotate your work Dairy with memos or activity labels that adequately describes the activity performed To stay within the Contract’s weekly limits All of the above If you don’t know where […]

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What are tips for submitting a proposal? (select all that apply) Note: There may be more than one right answer

Write a personal and professional greeting Describe your relevant experience in key areas listed in the job post- demonstrate you have read it Outline how you would approach and complete the job Respond to any screening questions listed in the job post Copy and paste your proposal to submit as many proposals as possible in […]

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How does Upwork’s payment protection for fixed*price projects work (using escrow)?

The client deposits(pre-funds) a mile stone payment into escrow before you begin working. Upon receiving and approving the work, the client releases the payment to you You proactively begin working before the client has created and funded a milestone Upwork Fixed-Price Protection employs escrow to help ensure that the customers receive the work they’ve requested […]

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When is it ok to be paid outside the Upwork platform?

To satisfy the client Almost never. Getting paid off-platform violates Upwork’s terms of service and exposes you to risk of not being paid. Generally, you should be paid through Upwork; to legally take work off the platform, you and the client must wait 24 months or pay an opt-out fee Users must pay the Upwork […]

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What is the safest way to communicate with your clients?

Upwork messages: it provides chat, voice and video capabilities. It also provides a record of your communication and helps to protect you in case of disputes Other forms of communication: Skype, Email, Google hangout Even if your company is good at acquiring and converting leads, this does not always translate into the ability to form […]

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Which questions do the most successful freelancers have in mind when selecting the right jobs for them?

Do I have the needed skills for the job? Do I have time to complete the job in the client’s timeframe? Is the job description well thought out and descriptive of the role? All of the above A freelancer is a self-employed person who: pays self-employment tax on their own earnings. While it does not […]

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Which of the following describes your responsiveness score?

Your responsiveness score is based on how quickly you accept or decline client’s invitations to jobs Your responsiveness score appears on your profile for clients to see Your responsiveness score will not be impacted negatively if you mark yourself as unavailable All of the above The percentage of 1-to-1 Project invitations you respond to within […]

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How do you earn and maintain a good job success score?

You have 3 distinct clients in a 24-month period You have good outcomes with your clients- protip: exceed their expectations for an awesome job success score All of the above The Upwork method calculates a ranking based on snapshots of your six-, 12-, and 24-month experience in the marketplace. Your best score from these changing […]

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