- Your responsiveness score is based on how quickly you respond to (accept/decline) clients’ invitations to jobs
- Your responsiveness score appears on your profile for clients to see
The percentage of 1-to-1 Project invitations you respond to within the first 24 hours decides your responsiveness ranking. The score will help clients understand how quickly you react on average. Your Job Success Score (JSS) is a metric that tests how satisfied your clients are with your overall work history on Upwork. It represents the client’s satisfaction over time as shown by partnerships, reviews, and job results. In the Upwork marketplace, a high JSS score will help freelancers stand out.